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| | #1 |
| Junior Member Join Date: Sep 2007
Posts: 7
| iTunes Wont Recognize iPhone
When I open iTunes and connect my iPhone, iTunes doesn't recognize my iPhone. I checked in My Computer and it says it's connected. It was working fine earlier. I have Vista and iTunes 7.3.2.6. My iPhone doesn't show up at all in iTunes and I also cannot get the newest upgrade on iTunes. Something about Apple Software Update has Stopped Working.
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| | #2 |
| Administrator Join Date: Oct 2006
Posts: 339
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Try to download and install the latest iTunes version (7.4.1): Apple - iTunes - Download iTunes
__________________ iPhone wiki: http://www.iphonewiki.com |
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| | #3 | |
| Junior Member Join Date: Sep 2007
Posts: 7
| Quote:
I wonder if I should restore my iphone. If I do will I lose all my contacts, phone numbers, etc. that I manually put in my phone? Thanks! | |
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| | #4 | ||
| Administrator Join Date: Oct 2006
Posts: 339
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Some links for you: Apple - Support - iPhone - iTunes Troubleshooting Apple - Support - iPhone - Phone Troubleshooting iPhone: Basic troubleshooting Quote:
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__________________ iPhone wiki: http://www.iphonewiki.com | ||
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| | #5 | |
| Junior Member Join Date: May 2009
Posts: 1
| Quote:
1. 1. First off you need to have iTunes installed and the ipod touch plugged in and recognized as ‘something’ e.g. digital camera (it shouldn’t really matter what it’s recognized as, but it needs to be found by windows). 2. Search for usbaapl in the C:\WINDOWS system folder: o open windows explorer (e.g. Right-click Start and then click ‘explore’) o right-click the WINDOWS folder and select ‘Search’). o type in usbaapl and hit Search – try to ignore the dog! You should find the driver info in a sub folder of C:\WINDOWS\system32\DRVSTORE e.g. C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7 507DD7B22331826547BDD2D206B Remember that location (either leave the search box open or copy the folder name into note pad – you’ll need it later) If you don’t find usbaapl.sys, usbaapl.inf etc. then your drivers have not been installed with the iTunes install and you’ll have to reinstall iTunes. 3. Locate the ipod-camera device: o Open the device manager, e.g. using Start > Control Panel > Performance and Maintenance > System > Hardware Tab > Device Manager o Look for a device called ‘ipod’ - if your ipod shows up as ‘digital camera’ it will be under something like ‘imaging devices’. 4. Update the driver: o Right click the ‘ipod-camera’ in device manager and click on ‘Update Driver’ – the Hardware Update Wizard will open. o Check the ‘Install from a list or specific location’ then click ‘Next’ o Check ‘Dont search. I will choose the driver to install' click 'Next' Here you should see the Apple Device to update, click "Have Disk" In the text box below type (or better copy and paste) or browse the folder containing the ipod driver information found in step 1 (in the example above it was C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7 507DD7B22331826547BDD2D206B), Click "OK" DONE!! the driver is now updated and located in the correct USB port | |
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